Terms of Service

Last Updated: 2026-11-07
Effective From: 2026-11-07

These Terms of Service ("Terms") govern your use of goldenBox, a product operated by Hustle Ventures, registered at 17, Indira nagar, Bengaluru 560037 ("we", "us", or "goldenBox").

By using goldenBox, you agree to these Terms. If you do not agree, do not use goldenBox.

1. What goldenBox Is

goldenBox is a self-serve event menu planner with live cost estimates. It consists of:

  • A customer-facing planner widget that embeds on your website or runs as a standalone link
  • A Google Sheet (that you own and edit) with your menu, packages, and prices
  • A printable, branded estimate and menu card

Estimates are estimates. The planner calculates estimates based on the data you provide in your Google Sheet. You confirm the final menu and price with your customer. goldenBox is a quoting tool, not a binding contract.

2. Pricing and Payment

2.1 One-Time Licence and Setup

goldenBox is sold as a one-time licence and setup fee:

  • Regular price: USD 199 / AUD 199 / GBP 199 / EUR 199 (one-time, pre-tax)
  • Early Launch price: USD 99 / AUD 99 / GBP 99 / EUR 99 (one-time, pre-tax) — available to the first 100 customers

The licence includes:

  • Your live self-serve menu planner (embedded or standalone link)
  • Connected Google Sheet template
  • One-time setup support (brand styling, initial configuration, and handover)

2.2 What Is Included and What Costs Extra

Included in the one-time fee:

  • Setup: Planner connected to your Google Sheet, deployed to your Cloudflare account or linked
  • Brand styling: Your colours, fonts, and logo applied to the planner
  • Handover: Training so you can update prices and menu items yourself

Not included (quoted and charged separately):

  • Custom features beyond the standard planner (e.g., multi-location support, custom payment integration, advanced reporting)
  • Major design changes or bespoke development work
  • Optional paid monthly maintenance (quoted separately if requested)

2.3 Self-Host, Self-Maintain Option

goldenBox can run on your free Google and Cloudflare accounts with zero monthly operating cost. You are responsible for keeping it running and updating it yourself. We provide the handover; ongoing maintenance is your responsibility unless you opt for our paid maintenance plan.

2.4 Optional Maintenance Plan

If you want us to maintain your planner (updates, bug fixes, monitoring), we offer an optional paid monthly maintenance plan. This is quoted separately and is not included in the one-time setup fee.

2.5 Payment Terms

Payment is due before handover. We accept bank transfer or invoice. Taxes (GST, VAT, sales tax) are extra and calculated based on your location.

0% Commission Guarantee

goldenBox charges zero transaction fees and zero commissions on your catering sales. Payment collection and final invoice settlement occur directly between you and your client. We do not take a percentage of your revenue.

2.6 Refund Policy

If the planner fails to work as described after handover and we cannot fix it within a reasonable time, you may request a full refund within 30 days of handover. Refunds are not available after 30 days, or if the issue is caused by changes you made to your Google Sheet or Cloudflare account.

3. Your Responsibilities

3.1 You Own Your Data

Your planner runs on your Google Sheets and your Cloudflare account (or a link we host for you). You own:

  • Your menu, packages, and prices
  • Your customers' enquiry data
  • Your Google Sheet and all data in it

You are responsible for:

  • The accuracy of your prices, taxes, and menu descriptions
  • Allergen information and dietary labels
  • Your own privacy notice on your planner page (you collect your customers' data, not us)
  • Complying with food safety, labelling, and consumer protection laws in your location

3.2 Your Google and Cloudflare Accounts

Your planner uses your free Google and Cloudflare accounts. Their terms and free-tier limits apply:

  • Google: Google Workspace Terms or Google Terms of Service
  • Cloudflare: Cloudflare Terms of Service

On the self-maintain option, you are responsible for monitoring your account usage and staying within free-tier limits. We provide no uptime guarantee. Updates after handover require your action.

3.3 Acceptable Use

You may not use goldenBox to:

  • Violate any law or regulation
  • Harass, abuse, or harm others
  • Send spam or unsolicited commercial messages
  • Collect or harvest data from others without consent
  • Reverse-engineer, decompile, or attempt to extract the source code

4. Ownership and Licence

4.1 What You Own

You own:

  • Your Google Sheet, menu, prices, and customer data
  • Your brand assets (logo, colours, fonts, content)

4.2 What We Own

Hustle Ventures (trading as goldenBox and StayBoba) retains ownership of:

  • The goldenBox software, design, and codebase
  • All intellectual property in goldenBox

4.3 Your Licence

We grant you a non-exclusive, non-transferable licence to use your deployed goldenBox planner for your business. You may not resell, sublicense, or distribute goldenBox to others.

5. Demo and Website

The demo planner on goldenboxmenu.com and demo.goldenboxmenu.com is for evaluation only. It is provided "as is" with no warranty. Do not enter real customer data into the demo.

6. Warranties and Disclaimers

We provide goldenBox "as is". We do not warrant that goldenBox will be error-free, uninterrupted, or meet all your requirements. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

7. Limitation of Liability

Our total liability to you for any claim arising from these Terms or your use of goldenBox is limited to the amount you paid us (i.e., the one-time setup fee).

We are not liable for:

  • Indirect, incidental, consequential, or punitive damages
  • Lost profits, revenue, data, or business opportunities
  • Errors in your prices, menu, or customer data
  • Issues caused by your Google or Cloudflare account, or their service outages
  • Your failure to comply with food safety, allergen, or consumer protection laws

8. Termination

You may stop using goldenBox at any time. If you breach these Terms, we may terminate your access to support and updates.

On termination:

  • Your planner may continue to run on your own accounts (Google, Cloudflare) if you keep them active
  • You retain ownership of your data
  • No refunds are provided after 30 days from handover

9. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top shows when they were last changed. If we make material changes, we will notify you by email or a notice on goldenboxmenu.com. Your continued use of goldenBox after changes means you accept the updated Terms.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of goldenBox are subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

11. Contact

For questions about these Terms, contact:

Arul
Support: [email protected]
Sales: [email protected]
Address: 17, Indira nagar, Bengaluru 560037

Language: These Terms are available in English. If translated into other languages, the English version prevails in case of conflict.

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